Puttery is a modern entertainment destination that blends the energy of nightlife with the fun of tech-infused mini golf. Each location features immersive, themed courses, curated cocktails, and chef-inspired menus, creating an experience that’s equal parts competitive and social.We’re redefining how people connect by combining play, style, and hospitality into one unforgettable atmosphere. At Puttery, every visit is a reason to celebrate.Job PurposeThe Front of House Manager is responsible for leading all guest-facing operations to deliver a high-energy, elevated hospitality experience. This role oversees service execution, staff performance, guest satisfaction, and floor operations, ensuring consistency with Puttery’s brand standards while driving revenue, efficiency, and team engagement. It will have a focus on bar management.ResponsibilitiesLead and oversee all front-of-house service areas, including hosts, servers, bartenders, and support staffExecuting bar program including training, ordering and inventory.Ensure exceptional guest experiences from arrival through departure,



resolving issues promptly and professionallyMaintain service standards aligned with brand expectations, including pacing, presentation, and hospitality toneActively manage the floor during peak periods to ensure smooth flow, engagement, and energyCreate and manage FOH schedules to align with business volume and labor targetsEnsure proper staffing coverage for regular service, events, and high-volume periodsCollaborate with BOH, Events, and Management teams to ensure operational alignmentMonitor daily readiness, including pre-shift meetings, staff appearance, and station setupSupport revenue growth through strong service execution, upselling, and guest engagementMonitor labor, service efficiency, and cost controls within FOH operationsAssist in inventory oversight for front-of-house supplies and bar operationsSupport event execution and private bookings from a service and guest-experience pe

📌 Front Of House Manager (Madrid)
🏢 Puttery Holdings
📍 Madrid