09 oct
|
Jobgether
|
España
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Product Specialist (PIX4Dcatch) based in Spain.
We are looking for a customer-focused Product Specialist to help B2B customers maximize the value of an innovative mobile reality-capture solution. In this role, you will act as the voice of the customer within the product development team, combining technical expertise, product knowledge, and customer engagement. You will troubleshoot complex issues, support successful product adoption, and translate customer feedback into actionable insights that shape product improvements. Working closely with developers, UX designers, product managers, and commercial teams, you will help ensure new features meet real-world customer needs. You will also contribute to product releases, beta-testing initiatives, and data-driven product decisions in an international, multicultural environment. This is an excellent opportunity for a technically curious professional who enjoys solving problems, building customer relationships,
and influencing the evolution of a growing software product.
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Accountabilities
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Technical Support and Troubleshooting: Serve as the product expert for the PIX4Dcatch mobile application, investigating and resolving technical issues for enterprise customers. Collaborate with developers to report, track, and prioritize bugs while recommending product improvements based on recurring customer challenges.
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Customer Feedback and Product Improvement: Act as the voice of the customer throughout the product development lifecycle. Gather, document, and communicate customer feedback to product managers, developers, and UX designers to help prioritize improvements and ensure the product addresses real-world needs.
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Beta Testing and Customer Engagement: Coordinate beta-testing initiatives with key B2B customers, collect early feedback on new features, and organize follow-up discussions to g
📌 Product Specialist (España)
🏢 Jobgether
📍 España