Position Product Operation Support Engineer – Distribution Automation (T300/T500/Saitel, potential protection relays). Location: Sevilla, Spain (option in the UK). Responsibilities * Investigate customer product field failures and perform root‑cause analysis to component level using the 8D problem‑solving methodology, producing Technical Expertise Assessment (TEX) reports. * Identify patterns in failure modes or potential hardware design weaknesses, and present possible root causes and solutions to global hardware design, L3 technical support and quality teams. * Provide technical support for production and repair activities when hardware failure trends are identified, including board‑level root‑cause failure analysis and support for corrective actions. * Support the general R&D; teams with component obsolescence management by identifying alternative components and implementing test plans to confirm suitability. * Assist with hardware design issues identified during verification, validation or EMC testing of new and existing designs.
* Build and maintain knowledge of Schneider Electric distribution automation products, including hardware design, product features, test tools and test philosophies, to deliver high‑quality technical support across all business areas. Qualifications * Bachelor’s degree or higher in Electrical or Electronics Engineering (analog and digital). Minimum of two years’ product hardware development experience. * Good knowledge of the complete hardware development lifecycle, including identification of design weaknesses, design‐for‑manufacture, test and manufacturing processes. * Experience preferred with protective relays, RTUs, modular products, or distribution‑automation products, and familiarity with communication protocols and EMC design and test. * Proficiency with the 8D problem‑solving process and Failure Mode and Effects Analysis (FMEA). * Team player with experience working in a multi‑site development environment. * Strong documentation
📌 Product Operation Support Engineer (Andalucía)
🏢 Schneider Electric
📍 Andalucía
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