As an Implementation Consultant, you will help elite customers in Italy and the Meds, Balkans & Middle East maximize value from Hudl’s Sportscode and analytics tools. You will partner with Sales, Support, and Education to train users, tailor workflows, and ensure successful adoption of our product suite. You’ll translate customer needs into actionable product feedback and onboarding strategies. This role combines teaching, cross-functional collaboration, and hands-on problem solving to drive customer success and product evolution.
Compensaciones / Beneficios
- adaptable vacation
- remote work options
- company-wide holidays and timeout days
- medical and retirement benefits
- Employee Assistance Program
- employee resource groups
Responsabilidades
- Align goals between Sales and customers for short- and long-term outcomes
- Educate customers by understanding their workflows and setting them up for success
- Advocate for customer needs by gathering feedback and exceeding expectations
- Collaborate with Support, Sales and Education to surface insights and execute training/onboarding strategy
Requisitos principales
- Hudl Sportscode expertise
- Customer-facing training experience
- Strong communication and adaptability
- Goal-oriented with a proactive work ethic
- Team player with cross-functional collaboration
- Problem-solving with attention to detail
- Multilingual: English and Italian