LI-Hybrid.

Perhaps this is the 10th Job Description you read today, sitting on your couch with Netflix playing in the background, or contemplating your life planning to refresh your career. I will be honest with you, at Zurich we do not claim to be perfect, but we are pretty cool We focus our efforts in helping youths in risk of social marginalization and fighting climate change by reforesting parks or woods in Madrid and in the Doñana Forest. 50% of our high responsibility positions are occupied by women (including our Executive Committee). We are looking for a motivated and service-oriented professional to join our Multinational service center team. This role offers the opportunity to develop your technical knowledge, work with colleagues across the Zurich network and help deliver a reliable service to multinational customers worldwide.
You will support stakeholders across Zurich and around the world, contributing to accurate policy delivery and high-quality multinational servicing. This is a integral role based in Spain.




Coordinate between teams to ensure information completeness in order to issue multinational policy across our network of 200+ territories.
Act as the primary point of contact for underwriting and servicing teams globally. Maintain multinational data in core global systems, ensuring all information is accurate and accessible.
Contribute to process improvement and transformation initiatives by sharing observations, testing changes and suggesting practical improvements.
Build effective working relationships with colleagues from different functions, countries and cultures, providing a professional and customer-focused service.

Interest in multinational insurance and willingness to develop knowledge of multinational programs, customer needs and servicing operations.
Strong attention to detail and commitment to data quality.
Good organizational and time-management skills, with the ability to prioritize tasks and meet deadlines.
Problem-solving mindset,

📌 Customer Services Team Leader (España)
🏢 Zurich
📍 España