This job is with Soho House, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Located on Avenida Tibidabo, our third Casa in the city will include a state-of-the-art gym, a full-service spa and hair salon, an 18 m2 outdoor pool, a café, and two floors of club space.
At Soho House a Host/Hostess is one of the first point of contacts for members guests and staff before being seated for their dining experience. As a Host, you are responsible for greeting guests, answering all incoming calls, and creating reservations for the Club or F&B; Operation(s)/Restaurant(s). The Host, has acute organizational and people skills which often in infectious and promotes positive experience from the moment anyone arrives up until their departure. A successful Host, you may be responsible for training other reception team members on process and service standards set at Soho House. As an experienced Host you are required to be able to master our phone system, have a warm and friendly disposition,



ensure all anticipated covers are accounted for during service and tables are ready for the reservation's arrival.
Ensure every member and guest is welcomed by name (if local/applicable) and new guests are welcomed with open arms and in a hospitable manner
Answer high-volume phone lines and confidently answer standard Q&A; regarding menus, hours of operation and amenity availability/pricing and calls for restaurant, roof and cinema reservations, general inquiries, and deliveries, messages for members and from employees; Create reservations for club/restaurants and assist F&B; Managers on the floor with service standards and service execution
Build relationships with members and guests and communicate and red flags and positive feedback to management to assess
Adaptable schedule and ability to work nights, weekends and holiday's (as needed)
Team meal whilst on shift prepared by our chefs
Any Bedroom, Any House, $100 a night
Cookhouse & Ho

📌 Host/Anfitriona (Barcelona)
🏢 Soho House
📍 Barcelona