About the Role We are looking for a customer‐focused and results‐driven professional to join our Account Management Team at Perk. As an Account Manager LongTail, you will play a key role in driving customer satisfaction, retention, growth, and margin across an existing portfolio of accounts.
In this role, you will manage a portfolio of long‐tail (LT) customers across the French market, helping clients maximise the value they receive from Perk while identifying opportunities to expand their business with us.
Own and manage a portfolio of long‐tail customers across the French market.
Leverage data and analytics to deliver impactful business reviews, reports, and presentations to stakeholders.
Act as a key liaison between customers and internal teams to ensure a seamless customer experience and successful product adoption.
Effectively prioritise activities and manage your portfolio to maximise commercial impact.
Native or near‐native French proficiency (spoken and written) and fluent English.
Previous experience in Account Management, Customer Success,
or another customer‐facing commercial role.
Strong prioritisation, organisation, and time‐management skills.
Commercial mindset with a proven ability to drive growth while maintaining high customer satisfaction.
Analytical skills with the ability to translate data into actionable business insights and recommendations.
Generous vacation days plus public holidays.
Wellbeing support through Spring Health, providing therapy and coaching sessions.
Language lessons in real‐life English, Spanish and Catalan.
Relocation support to move to one of our hubs.
In practice, that means using AI to research and prioritise accounts, draft and refine outreach, handle customer interactions more effectively, synthesize information, and cut through shadow work – the invisible tasks that pull people away from the work only they can do – so you can focus on relationships and outcomes.
The bar is judgement: knowing when AI makes your work bette