Our purpose is clear: to promote, in a sustainable way, the development of people through food. If you share our values of commitment, quality and safety, innovation, proximity and passion, your talent grows here.
WHAT WILL BE YOUR CHALLENGES AS A NATIONAL CUSTOMER SERVICE?
- Manage and retain the assigned customer portfolio.
- Coordinate and track orders to ensure an excellent level of service.
- Resolve incidents and offer agile and effective solutions to customers.
- To act as the main interlocutor between the client and the different areas of the company.
- Ensure customer satisfaction through close, proactive and quality service.
WHAT DO WE LOOK FOR IN YOU?
- Training of the Higher Level Training Cycle in Administration, Commerce, Logistics, Transport or similar.
- 2 years of experience developing order entry and follow‑up functions, resolution of incidents with customers, coordination with departments involved, billing supervision, etc.
- Computer Science: medium/advanced proficiency.
- Languages: Catalan and Spanish essential.
English B1 is an asset.
WHAT DO WE OFFER YOU IN THIS POSITION?
- Contract: indefinite
- Full‑time
- Schedule: Monday to Thursday from 8 a.m. to 5 p.m., Friday from 8 a.m. to 3 p.m. with a rotating retainer with the rest of the team on Friday afternoons until 5 p.m. On‑call on Saturdays approximately once a month, paid and from home.
- Teleworking: No.
- Flexible hours: No.
- Location: Olot.
WHY CHOOSE GRUPO NOEL FOR YOUR CAREER?
- Participation in a leading company, with a comprehensive and diversified approach
- Continuous training through our Noel Academy school
- Development plans and internal promotion
- Adaptable Remuneration Plan
- Noel’s Restaurant: the canteen
- Sports facilities: Padel, cricket and more to keep you active
- And many more…
LIFE IN NOEL
- At Noel Alimentaria we are more than a food company: we are a community of more than 2,700 people that grows thanks to the talent,
📌 National customer service (España)
🏢 Noel Alimentària
📍 España
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