GMV Spain is seeking a Service Desk Operator to join our expanding team in Spain. You will provide Level 2 incident resolution support and handle service desk activities for clients in Spanish and English, including ticketing, monitoring, and communications.
The role involves receiving and assigning tickets and alerts, resolving Level 1 and 2 incidents, and coordinating with customers to ensure timely updates. A strong English level and availability for shifts are preferred.
📌 Bilingual Service Desk: Level 2 Support (Tres Cantos)
🏢 Gmv Spain
📍 Tres Cantos
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