Dover Imaging & Identification (DII) is a segment of Dover Corporation that includes the following brands: Markem-Imaje, Blue Bite, Solaris Laser, Systech, MS Printing Solutions and JK Group. We design, manufacture and deliver industrial equipment, consumables, software and services solutions for the marking & coding, consumer engagement, product traceability, authentication, and digital textile printing markets. With more than 40 offices and over 3,000 employees worldwide, DII has a presence in +28 countries and offers numerous job opportunities globally. If you're looking for an international, multidisciplinary and collaborative environment that offers a world of opportunities, come join us at DII.
Location: Remote, Valencia area
The Role As Field Service Engineer you will be a part of our technical service team in Spain (in your assigned area), providing technical support to our local customers. You will have an opportunity to develop your professional career in a highly professional environment with innovative equipment.
What you will do:
- Perform pre-installations, installations,



and maintenance activities for our equipment.
- Deliver technical training both internally and externally as required.
- Complete service reports accurately, noting time confirmation, spare part usage, tasks performed, service product, fault/solution codes, installed base data maintenance (serial number, ink, counter value, functional location), reverse flow, billing block code, and billing request confirmation.
- Promote MI service solutions to maximize customer uptime and sales growth, maintaining a strong focus on customer satisfaction.
- Collaborate closely with the Sales team to build strong relationships and assist in achieving revenue targets.
- Travel to customer sites within your assigned area, with occasional national or international travel for training and meetings.

What you need to have:
- Prior experience as a Field Service Engineer or Technical Service Engineer.
- Tech

📌 Technical Service Engineer (San Cugat del Vallés)
🏢 Markem-Imaje Spain
📍 San Cugat del Vallés