NTT DATA Services is seeking a patient-focused Help Desk Associate to support healthcare clients in a 24/7 call center. You will handle inbound calls about clinical applications such as Epic, Cerner, McKesson, and Meditech, document notes, and drive incident resolution with speed and accuracy.
Required are 4+ years in service/help desk, 1 year of tech troubleshooting, and a high school diploma. Roles may involve night/weekend shifts, travel up to 10% and a strong emphasis on customer service and
📌 Healthcare Desktop Support Senior (Castilla-La Mancha)
🏢 NTT America
📍 Castilla-La Mancha
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