As an Ambassador for Cartier, you will ensure a unique client experience before, during and after a sale, proactively develop your client portfolio and support with daily boutique operations.
Sales Achievements
• Ensure a unique and exceptional customer experience during a sale
• Master the selling ceremony
• Adapt according to client needs and motivations.
• Transmit the passion and values of the Maison
• Act as a contact for the client in case of After Sales
• Meet individual and boutique targets, both quantitative and qualitative
Client Relationship & Portfolio Development
• Cultivate strong client relationships and develops client loyalty
• Execute targeted CRM actions
• Participate to client events and acts as an Ambassador of the Maison
Shop Operations
• Respect all brand and boutique policies and procedures
• Support the set up and breakdowns at opening and closing of the boutique
• Participate in the implementation of Visual Merchandising guidelines
• Assist with special projects when requested
• Participate in inventories and undertake administrative tasks and stock room related tasks when required
HOW WILL YOU EXPERIENCE SUCCESS WITH US?
• You have a passion for jewellery and watches
• You have excellent interpersonal skills in order to develop a network of loyal clients
• You be meticulous, highly client focused and organized
• You have excellent written and spoken communication skills , both in Spanish and English
HOW DO WE KEEP YOU SMILING?
As a significant member of the Cartier community, you are also part of a much bigger family at Richemont.
We strongly believe in internal development, mobility and offering both various opportunities to enhance your personal and professional development.
📌 Sales Associate (Barcelona)
🏢 Cartier
📍 Barcelona
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