About the Company
At Trina Solar, we believe in a world powered by clean, renewable energy. As a integral leader in solar energy solutions, our mission is to accelerate the transition toward a sustainable future. With operations spanning Asia, EMEA, LATAM, and North America, we’re shaping the future of energy every day.
Our TrinaTracker division specializes in the design, manufacture, and supply of advanced solar tracking systems for utility-scale photovoltaic projects.

About the Role
We are looking for an Aftersales Engineer to join our team in Madrid or remote from Spain. The role supports national and international solar tracker projects throughout the aftersales lifecycle, coordinating technical case resolution, remote and on-site troubleshooting, spare-parts requirements, corrective actions, and communication with customers and internal teams. If you're looking to grow in a technically challenging and multi-disciplinary task environment, this could be your next move.

Key Responsibilities




• Manage service tickets for assigned projects from initial assessment to closureInvestigate technical cases affecting solar tracker systems. Coordinating with internal stakeholders for case resolution when needed.
• Provide remote and on-site technical support during troubleshooting, inspection, repair, replacement, and maintenance activities at utility-scale photovoltaic plants.
• Identify root causes, and define appropriate containment, corrective, and preventive actions.
• Be the interface between Trina Tracker and customer site teams.
• Assess and manage warranty claims in accordance with the applicable contracts, warranty terms, technical documentation, and available evidence, coordinating internal reviews and communicating conclusions to customers.Manage replacement and spare parts sales according to customers requests
• Follow the complete material delivery cycle, coordinating order status, dispatch, transport, receipt, and delivery evidence while maintaining accurate s

📌 Aftersales Engineer (Madrid)
🏢 TrinaTracker
📍 Madrid