Our Opening and Your Responsibilities

The Service Business Development Manager (BDM) is responsible for driving profitable growth, strategic market development, and customer penetration of the Transport & Logistics (T&L;) Service business globally. The role serves as the primary link between customers, Market Organizations (MOs), and the Transport & Logistics Strategic Business Unit (SBU), ensuring the successful development, positioning, and execution of service solutions throughout the customer lifecycle.

The BDM develops and executes service growth strategies, drives service portfolio penetration, supports key customer engagements, and collaborates with Market Organizations to increase service revenue, customer retention, and value realization. This role combines strong commercial leadership, market expertise, and technical understanding to accelerate service business performance within the Transport & Logistics industry.

Key Responsibilities

Strategic Business Development:
• Optmize our installation sales success, making Service a strong part of our offering to win more business.




• Develop and execute service growth strategies aligned with company objectives for the Transport & Logistics market.
• Identify, qualify, and pursue new service business opportunities across parcel express, warehousing, distribution centers, freight hubs / terminals, airports, and other related industries.
• Drive growth in recurring revenue streams through service agreements, preventive maintenance contracts, remote monitoring, digital services, and lifecycle management programs.
• Conduct market analysis to identify customer needs, industry trends, competitive positioning, and emerging technologies.
• Create and manage business development pipelines across the entire product lifecycle and achieve annual sales and revenue targets.

Strategic Business Development:
• Develop and execute the integral Transport & Logistics Service growth strategy in alignment with SBU objectives.
• Drive

📌 Service Business Development Manager (Madrid)
🏢 Mettler Toledo
📍 Madrid