HP in Spain is seeking a Tier 4 Software Customer Assurance Engineer to own escalations for PageWide Web Press incidents, with deep expertise in compute, networking, and press subsystems. You will drive root cause, perform remote diagnostics, and partner with R&D; and GSBCS to prevent recurrence.
The role requires strong problem solving, structured debugging, and clear communication with customers and internal teams, plus willingness to travel up to 25%.
📌 Customer Assurance Software Engineer: Escalation (Barcelona)
🏢 HP
📍 Barcelona
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