Taxfix is seeking an Associate Team Lead for our Madrid operations to elevate the customer support function. You’ll lead a team of agents, track KPIs, and collaborate with product and marketing to turn feedback into improvements.
Based in Madrid, you’ll mentor and develop your team, implement efficient processes, and leverage AI-powered tools to shorten resolutions while maintaining high service standards. Join us to drive retention and growth.
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📌 Bilingual Customer Success Team Lead (Spanish/English) (Madrid)
🏢 Creandum
📍 Madrid
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