PSD Group is seeking an IT Service Management (ITIL) Practice Owner to establish, govern and continually improve ITIL practices across a complex global technology environment. You will own governance for Change Enablement, Incident Management, Major Incident Management and Service Request Management, ensuring compliance and alignment with business goals.
Obtenga más información sobre las tareas generales relacionadas con esta ocasión a continuación, así como sobre las habilidades requeridas.
This is a strategic governance xghoner role, not day-to-day operations, requiring collaboration with Engineering, Product Management and ServiceNow
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📌 ITIL Governance Lead: AI-Driven IT Service Management (Barcelona)
🏢 Psd Group
📍 Barcelona
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