Customer Service Representative - Danish & English (Remote in Spain)
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CPM International is a global leader in customer service, sales, and technical support solutions. With a presence in over 30 countries, we provide multilingual support tailored to diverse markets. We celebrate diversity and foster an inclusive workplace where you can be your authentic self.
Who We Are
CPM International is a global leader in customer service, sales, and technical support solutions. With a presence in over 30 countries, we provide multilingual support tailored to diverse markets. We celebrate diversity and foster an inclusive workplace where you can be your authentic self.
Our Client
Our client is a global leader in household and healthcare products, dedicated to improving the lives of people everywhere. With a portfolio of iconic brands, they are committed to sustainability, innovation, and social responsibility.
We’re seeking passionate Customer Service Representatives to join our team and deliver exceptional experiences to our valued customers.
Mission
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- Customer Support: Provide top‑notch support to customers through various channels (phone, email, chat, social media) by addressing inquiries, resolving issues, and offering tailored solutions.
- Product Knowledge: Develop a deep understanding of our product range to accurately answer questions and assist customers effectively.
- Problem‑Solving: Analyse customer concerns, identify root causes, and implement effective solutions to ensure customer satisfaction.
- Brand Advocacy: Promote our brand values and foster positive customer experiences through every interaction.
Requirements
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- Language Proficiency: Fluency in Danish with excellent written and verbal communication skills.
- English Language Skills: Strong English language proficiency (written an
📌 Customer Service Representative (Barcelona)
🏢 CPM CX Centre
📍 Barcelona
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