About the Role We are looking for a German SpeakingCustomer Service Specialist to join an international team in Sofia, Bulgaria. In this role, you will support German-speaking customers with billing-related inquiries while delivering a professional and customer-focused experience. This is a great opportunity for someone with strong communication skills who would like to develop their career in an international environment. The position is initially on-site in Sofia, with the possibility for top performers to move to a hybrid work model after 4 months. Location:
Sofia, Bulgaria Work Model: On-site (for top performershybrid work model after 4 months)
Working Schedule: Monday to Saturday - Rotating shifts between 09:00 and 21:00 Compensation & Benefits *
Base Salary: €1,636.14 gross/month × 14 salaries in a year *
Billing Skills Bonus: €102.25 gross *
Unlimited Sales Bonus: Top performers can earn more than €1,000/month * €1,000 Signing Bonus (€500 after training -€500 after 6 months) *




Relocation Support:2 weeks of Airbnb accommodation,Up to €255 reimbursement for flight ticket expenses, paid with the first salary *
Additional Benefits:
Monthly meal vouchers, Private health insurance, Fully covered Multisport card What You'll Do
Support German-speaking customers with questions related to invoices and billing.
Deliver friendly, clear, and professional assistance to customers.
Explain billing details and assist customers in resolving any related concerns.
Ensure a positive customer experience through effective and professional communication.
Collaborate with team members to provide smooth and efficient customer service. What We're Looking For * Strong proficiency in German C1/C2. * B1/B2 levelin English
Customer-focused and solution-oriented approach.
Ability to work in a structured and professional environment.
Willingness to work on-site in Sofia. If you speak German and are looking for an international career opportunity in Sofia, Bulgaria, we'd love to hear from you

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