Service Support Co-ordinator (Madrid)

Service Support Co-ordinator (Madrid)

08 oct
|
Jobijoba
|
Madrid

08 oct

Jobijoba

Madrid

Job Description Primary Function of Position: The Service & Subscription Contract Coordinator will perform a full spectrum of contracts administration tasks including billing and negotiation of service contract and subscription renewals. Ensure all customer needs and requirements are attended to for all service contract related business. Responsible for drafting, reviewing, and negotiating service contracts and digital subscription addendums and documentation associated with renewals and offerings.
Enter and maintain service contracts for released products in the Contract Database.
Process Service Contract and subscription billings for customers, including obtaining and managing POs or other documents.
Maintain Intuitive's various contract databases.
Generate and distribute reports for the purpose of monitoring and measuring service contract status and revenue.
Support the Tender team with data and insights related to Service Tenders.
Work with the IT team to support testing of new system implementations, bug fixes, and information system improvements.
Assist Finance and Field Service on service contract collections.
Support Field Service in the daily service contract activities.

📌 Service Support Co-ordinator (Madrid)
🏢 Jobijoba
📍 Madrid

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