We are looking for a Regional Facilities Manager for our Integrated Facility Management business line.
We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.
At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. We are seeking a Regional Facilities Manager for our Integrated Facilities Management business line. Reporting to the Regional IFM Director, the Regional Facilities Manager owns the end-to-end facilities management delivery across one of a number of a multi-site and multi-country portfolios, driving client satisfaction, operational excellence, and continuous improvement. Owns the senior client relationship across their portfolio; Full financial accountability for significant FM budgets across a major corporate portfolio. builds and leverages cross-functional partnerships with peer Regional Facilities Managers, programmatic leads, other JLL vertical delivery teams and a range of Client teams.
Accountable for supplier governance and performance across their portfolio, ensuring contractual compliance and value realisation through the team.
Key Responsibilities – Team Management
Provides strategic leadership to a large team through direct reports (Senior Facilities Managers) delivering FM operations and programs ranging from front-of-house to engineering and everything in-between.
Drives succession planning,



talent development and organisational design to build bench strength and future-proof the team.
Ensures robust development frameworks aligned to business objectives and individual career progression.
Key Responsibilities – Client / Stakeholder Management
Serves as the senior JLL point of contact for the portfolio—owning service delivery outcomes and acting as the escalation point.
Accountable for contractual performance across all sites within the portfolio.
Engages directly with the Client's senior Real Estate & Facilities leadership to anticipate and resolve strategic and operational challenges.
Maintains deep insight into the Client's business strategy, translating evolving needs into service innovation and value creation.
Key Responsibilities – Financial Management
Owns portfolio budget development and forecasting, ensuring accuracy and alignment to all financial governance parameters.
Identifies and converts commercial growth opportunities, always alert to cross-selling JLL services and developing new revenue streams.
Key Responsibilities – Contract Management
Ensures contractual compliance across all service lines, proactively managing risk and change.
Drives KPI and SLA performance,



using data to identify trends and implement corrective actions.
Key Responsibilities – Operational Management
Retains safety as the starting point in all operational delivery, providing regional EHS governance and oversight, ensuring compliance with all statutory and contractual health, safety, and environmental obligations.
Sets and maintains the quality standard for all FM delivery across the portfolio, holding the team to account.
Leverages technology platforms to drive performance visibility, reporting accuracy, and data-led decision-making across the region.
Leads the delivery of initiatives, programmes, and transformation projects.
Delivers quality and insightful reporting to the Account Director and Client stakeholders.
Owns Business Continuity Planning across their portfolio, ensuring alignment with Client requirements and contractual obligations.
10+ years in facilities management with at least 5 years in a senior/director-level multi-site leadership role.
~ Degree-qualified (Facilities Management, Engineering, Business, or related discipline); Demonstrated ability to navigate complex stakeholder environments, balancing client and firm interests with commercial acumen and political awareness.
~ Strong technical literacy with the ability to connect engineering and operational detail to commercial outcomes.
~ Relentless focus on operational excellence, continuous improvement, and performance culture.
~ confident presenting to senior stakeholders in English (additional European languages advantageous).
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📌 Regional Facilities Manager (Madrid)
🏢 JLL
📍 Madrid