* Build and maintain strong working relationships with clients and brokers, supporting long‑term engagement and satisfaction * Resolve moderately complex queries and non‑routine issues, ensuring clear communication and timely outcomes * Apply a consultative approach to explain products, benefits, and administrative processes in a way that meets client needs * Support the client management team in identifying opportunities to strengthen service delivery and expand business engagement * Act as a reliable point of contact, responding to client and broker enquiries within agreed timelines * Coordinate and facilitate client and broker meetings, including organising WebEx sessions and contributing to presentations where required * Contribute to reporting, data updates, and administrative processes,



ensuring accuracy and visibility of account activity Requirements * Experience in a client‑facing or customer support role * Fluent German language skills, with the ability to communicate confidently in both written and spoken contexts * Ability to manage competing priorities and meet deadlines in a fast‑moving environment * Strong communication skills, with confidence explaining complex information clearly * A proactive approach to problem solving and taking ownership of outcomes * Confidence working independently while keeping stakeholders informed * Familiarity with Microsoft Office tools and working with data or reporting systems

📌 Large Corporate Client Executive, German-speaking (Madrid)
🏢 Jobtailor
📍 Madrid