Join Excis – A Integral Leader in IT Support & Infrastructure Services At Excis, we deliver world-class IT support solutions to enterprise clients across the globe. With operations in 190+ countries, 6,000+ engineers, and 200+ enterprise clients, we are committed to innovation, collaboration, and exceptional customer service. We're looking for a Field Service Engineer (Desktop Support) to join our team in Barcelona, Spain. If you're passionate about IT support, enjoy solving technical challenges, and thrive in a fast-paced enterprise environment, we'd love to hear from you Why Join Excis? * Operations in 190+ countries * Trusted by 200+ Enterprise Clients * Collaborative and supportive work environment Key Responsibilities * Deliver high-quality onsite and remote IT support for end users across assigned locations. * Provide first-line helpdesk and desktop support for hardware, software, and network-related issues. * Perform desktop lifecycle activities including imaging, deployment, configuration, troubleshooting, and hardware replacement.



* Diagnose and resolve technical issues using appropriate diagnostic tools and knowledge base documentation. * Manage user administration activities including Active Directory account management and access support. * Support and maintain local IT infrastructure, including: o Windows workstations o Servers o Printers o LAN/WAN connectivity o Basic network components * Support mobile devices running iOS and Android. * Conduct regular meeting room and AV equipment health checks to ensure operational readiness. * Coordinate with internal engineering teams and external vendors for deployments, upgrades, migrations, and technical implementations. * Act as the primary Point of Contact (POC) for local IT support. * Ensure all incidents and service requests are logged, tracked, and resolved within SLA using ServiceNow or equivalent ITSM tools. * Assist with IT asset management, inventory tracking, stock control, and documentation. * Prepare

📌 Onsite Support Engineer/ (Cataluña)
🏢 Excis Compliance
📍 Cataluña