Get ready for the career adventure of a lifetime in sunny Valencia, Spain! At weWow, you'll thrive in a dynamic scale-up environment, collaborating with some of Europe’s most exciting and fast-growing brands. Join our international community of passionate professionals, where personal and professional growth are at the heart of everything we do.Behind the brand.Winparts is one of the leading online automotive retailers in Europe, helping customers find the right car parts, accessories and maintenance products quickly and easily.Driven by expertise, innovation and customer focus, Winparts has built a strong reputation as a trusted partner for both car enthusiasts and everyday drivers. With an extensive assortment, expert advice and a commitment to exceptional service, Winparts helps customers stay on the road with confidence.Their values say it all: Be the Expert, show you care, drive growth, keep it real and stay curious.How you make an impact.You wow customers through phone, email, WhatsApp and chat interactionsYou support customers throughout their entire journey, from product advice to orders and returnsYou provide expert guidance and help customers find the right solution for their vehicle-related needsYou identify opportunities to advise customers and recommend suitable productsYou take ownership of customer questions and ensure a smooth and positive experienceYou demonstrate empathy and solution-oriented thinking when handling customer issuesYou collaborate with internal teams to continuously improve customer experience and processesYou contribute to customer satisfaction, loyalty and business growth through every interactionWhat we value in you.You speak native-level FrenchAdditional language skills,



especially Dutch, are considered a strong plusYou are available full-time (39 hours per week)You have experience in customer service, sales, customer experience or a similar customer-facing roleYou are highly educated and possess strong communication skillsYou combine empathy with a commercial mindset and enjoy advising customersYou are proactive, dedicated and take ownership of your workYou enjoy solving problems and creating positive customer experiencesYou are comfortable working in a dynamic and fast-paced environmentYou are digitally savvy and familiar with CRM systems and online toolsYou are curious, eager to learn and motivated to become an expert in your fieldWorking hours.The service operatesMonday to Friday between 09:00 and 21:00 and Saturdays between 09:00 and 17:00.Flexibility to work within these opening hours is required.The extras you'll love.Experience a vibrant scale-up culture while collaborating with some of the coolest brands in EuropeBreakfast and lunch on us – because fueling your day mattersSpanish health insurance – we've got your well-being coveredFree Spanish classes – unlock a new language and immerse yourself in the local cultureCareer growth opportunities – take your skills to the next level with endless development pathsMonthly events and socials – from boot camps to the coolest team-building activities, we know how to keep things excitingRelocation support – we'll help you settle into Spain smoothly, from handling admin to offering tips on local lifeJoin us for more than just a job, be part of an unforgettable journey while helping customers find the right solution and keeping them moving with confidence.#J-18808-Ljbffr

📌 Customer Support Agent @ Winparts | French Native (Madrid)
🏢 Wewow
📍 Madrid