Описание: N26 is a digital bank that provides a branchless banking experience through technology and design. It operates a integral banking platform across European markets, offering digital banking services without physical branches, paperwork, or hidden fees.ЗадачиLead the strategy, design, delivery, and enterprise-scale adoption of Agentic AI, hyperautomation, process mining, and internal tooling for Banking OperationsDesign, deploy, and govern end-to-end, multi-step Agentic AI solutions and automations for high-volume processes, cross-team friction, and manual back-office tasksTranslate complex ML/AI concepts into practical working systems for Banking OperationsIdentify structural and behavioral barriers to adoption and design frameworks that embed AI capabilities into daily operations and team decision-makingLead structured process capture, process mining, and workflow mappingEvaluate opportunities to redesign end-to-end workflows instead of automating existing inefficienciesPartner with Conversational Banking and Platform owners to optimize Salesforce and integrate AI agents with central architecture and AWS infrastructureDefine and track metrics for each initiative, including FTE impact, handling times, error rates, cost-per-unit, and time savedWork with Banking Ops leads, Data Science, AI Enablement, and Engineering to turn operational pain points into product specs, PRDs, and prompt configurationsCollaborate with Data Protection, Legal, and Compliance teams to build workflows compliant with GDPR, the EU AI Act, and internal governance standardsOwn product readiness for launches and ensure that changes in one pod do not disrupt downstream processes, control environments,



or customer outcomesТребования5+ Years of experience in Product Management, Process Engineering, or Operational TransformationExperience in a fast-moving technology, digital, or fintech environmentDemonstrated experience taking ML, RPA, or Agentic AI products from 0 to 1 or significantly scaling them with measurable operational savingsHands-on experience with APIs, prompt engineering, agentic frameworks, and orchestration toolsAbility to build or configure the first version of a solution while designing its long-term visionExpertise in workflow mapping, failure demand analysis, and structured waste-reduction methodologiesExperience with Lean, Six Sigma, or equivalent methodologiesBackground in banking or fintech and experience navigating compliance, legal, and risk sign-offs in a control-heavy environmentProficiency in data-driven impact modeling and measurement using Power BI, SQL, or similar toolsExceptional communication skills and experience presenting complex trade-offs to senior leadershipAbility to influence cross-functional teams without direct authorityNice to have: Experience in a fast-moving tech, digital, or fintech environmentУсловияEmployee benefits include a personal development budget, work from home budget, fitness and wellness membership discounts, language apps, and public transportation benefitsOne dedicated office teamwork day per week plus another day of choice, with remote work the rest of the time; some roles may require additional in-office presencePremium subscription on the employee’s personal N26 bank account and subscriptions for friends and family membersOne additional annual leave day for each year of serviceHigh degree of autonomy and access to cutting-edge technologiesRelocation package with visa support is available
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📌 product manager for banking operations (Barcelona)
🏢 HireHi
📍 Barcelona