CHANEL is a luxury fashion and retail brand focused on delivering exceptional client experiences through its boutiques, products and teams. Monitor boutique results, analyse key indicators and identify opportunities to improve business outcomes; Support the execution of the Maison’s strategy and commercial priorities within the boutique; Develop team members through regular feedback, coaching and forward-looking development conversations; Translate business objectives into clear individual goals and foster ownership and accountability; Address performance-related topics constructively and with a solution-oriented approach; Lead by example on the boutique floor and deliver personalised,



memorable client experiences; Represent CHANEL as a brand ambassador and contribute to an aspirational environment; Support long-term client relationships through a personalised and consistent clienteling approach; Promote collaboration, trust, collective spirit and a cohesive team dynamic. Relevant experience in luxury retail, ideally in Fashion; Strong focus on client experience and service excellence; Ability to analyse performance and contribute to business development; Demonstrated ability and motivation to support team development and engagement; Confidence, professionalism and adaptability in different situations; Strong interpersonal and communication skills; High engagement, responsibility and team spirit;

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