Data validation & Back office support assistant – Central Reservations Office (CRO) Barcelona

Back office Assistant

Central Reservations Office (CRO)

About Generator At Generator, we don’t just offer accommodation — we create social and lifestyle experiences in some of Europe’s most exciting destinations.

Recognised for combining design-led hospitality with vibrant social spaces, Generator operates a unique portfolio of hostels and hotels across major international cities. Our teams are dynamic, multicultural, fast-paced, and passionate about delivering exceptional guest experiences while continuously driving innovation and commercial performance.

Our Central Reservations Office (CRO) plays a key role in supporting multiple Generator properties across Europe, working closely with Operations, Revenue, Sales, and Finance teams to maximise performance and revenue opportunities.

Joining Generator means becoming part of an international environment where you will have the opportunity to learn, grow, and gain real exposure to how a modern hospitality business operates behind the scenes.

About the Role We are looking for a proactive, analytical, and detail-oriented Administrative who would like to gain hands‑on experience in hospitality operations, data validation, reporting, and back‑office administration within an international and fast‑paced environment.

This is an excellent opportunity for someone who wants to understand how a multi‑property commercial and reservations operation works while developing strong administrative, analytical, and operational skills.

What You Will Do You will support the CRO management team across several operational and administrative areas:

Data Validation & Reporting Support

Assist with data validation and quality checks across systems performance reports.

Help maintain Excel trackers and reporting tools.

Help identify inconsistencies, missing information, or data accuracy issues.

Operational Support





Support the team during high-volume operational periods.

Assist with coordination between CRO and other departments such as Operations, Sales, Revenue, and Finance.

Contribute to internal improvement projects and process optimization initiatives.

Provide administrative support for operational and commercial projects when needed.

What We Are Looking For

Currently studying Business Administration, Hospitality, HR, Tourism, Finance, or a related field.

Strong organizational and administrative skills.

Comfortable working with Excel, PowerPoint, and reporting tools.

Good analytical mindset and attention to detail.

Ability to manage multiple tasks in a fast-paced environment.

Strong communication and teamwork skills.

Fluent English (additional languages are a plus).

Proactive, curious, reliable, and eager to learn.

What You Will Gain

Hands‑on experience within an international hospitality commercial environment

Exposure to operational reporting, data validation, HR coordination, and back‑office management

Understanding of how multi‑property hospitality operations function behind the scenes

Experience working with commercial, operational, and performance‑driven teams

The opportunity to contribute to real business projects and process improvements

Development of analytical, organizational, and professional communication skills

What’s In It For You

Competitive salary

Birthday day off

2 free nights per year across Generator properties

Staff rates for you, friends & family worldwide

Gym membership contribution

Continuous learning & leadership development opportunities

Social events and a vibrant, international culture

Work Schedule

Monday to Friday

No weekends

Stable working hours supporting work‑life balance

Career Growth This role offers strong exposure across commercial functions and international operations, with future growth opportunities.

“Lead people. Drive revenue. Shape integral performance. Join Generator.”

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📌 Front Office Agent (Barcelona)
🏢 Harri
📍 Barcelona