Big Idea Fin Tech Group is seeking an experienced Retention Manager to own merchant retention, portfolio growth, and long-term client relationships across our international fintech team. You will monitor activity, identify churn risks, reactivate at-risk accounts, and pursue upsell opportunities while collaborating with Sales, Analytics, and Operations. A strong commercial mindset and proficiency with Excel/Sheets and CRM are essential. #J-18808-Ljbffr
📌 Merchant growth & retention lead | international fintech (Santander)
🏢 BigIdea FinTech Group
📍 Santander
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