Hebrew speaking Customer Support Agent (Madrid)

Hebrew speaking Customer Support Agent (Madrid)

08 oct
|
Next Job Abroad
|
Madrid

08 oct

Next Job Abroad

Madrid

Overview We're looking for Hebrew speakers for several different projects right now! The office location is in Sunny Lisbon, Portugal. What you'll do * Provide support to high level clients to help them grow across multiple channels - chat, email and phone * Support and expand the self-serve advertising base for clients in the online and digital advertising domain * Provide pre and post-sales support for all self-service products * Provide product and tool support to enhance clients' experience * Identify and solve problems technical bugs and ads' delivery issues * Resolve customer issues in a timely manner, pro-actively communicate to clients on progress and pro-actively identify areas where clients can improve usage of our solutions * Provide vital product insights and feedback from our customers to engineering Qualifications * Native level written and verbal communication skills in Hebrew * Good knowledge of English (B2 level) required * Computer skills (basic skills mandatory, advanced skills like coding preferential)



* Good analytic skills and logical thinking * Excellent communication skills: verbal, written, listening skills * Proactive and quick learner, able to adapt and to continuously evolving needs to help clients grow their business on the advertising platform * Ability to multitask and work under pressure * Availability Monday to Sunday, including rotating weekends * EU citizenship or work permit for Portugal Benefits * Possibility of cooperation with leaders in various industries * Stable work and career progression * Investment in training and personal development * Health Insurance since day one in the company * Possibility to live in one of our apartments * Initial flight expenses refund * Annually complementary return flight to your home country (within Europe) * Free Portuguese language courses, sport activities and organized events * Monthly and Quarterly Bonus #J-18808-Ljbffr

📌 Hebrew speaking Customer Support Agent (Madrid)
🏢 Next Job Abroad
📍 Madrid

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