Description

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Experience the power of a game-changing career Want to be part of an innovative and growing team? We’re a general technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as an Customer Experience Specialist (on-site), you will be part of our team of game-changers who are powering the brands of the future in the Automotive industry. Career growth and personal development This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. What you will do in this role In everything we do, we believe in doing right by and for people – our clients, their customers, our people,



our community, and our planet. As an Customer Experience Specialist on our team, you will: - Lead structured follow-up and support calls with prospective customers after they’ve expressed interest in a product - Represent a premium automotive brand with professionalism, courtesy, and attention to customer satisfaction - Reinforce brand value while identifying customer concerns or hesitations, especially around pricing and product preferences - Collect key insights and summarize interactions in a clear, structured format to support retailer sales teams - Maintain consistency and relationship continuity by managing both follow-up and offer-related calls with the same prospects - Ensure all customer interactions align with the quality standards and premium positioning of the brand.

Requirements

Your qualifications We embrace our game-changers with open arms, people from diverse backgrounds, who are curious

📌 Customer Experience Specialist (Barcelona)
🏢 Concentrix Spain
📍 Barcelona