Job Description

We’re looking for a Hospitality Host (m/f/d) to join our team in San Sebastián Join as an exceptional team member and take care of our guests in the city center properties.

How You’ll Be Hosting With Heart

• You welcome guests on arrival and support a smooth, friendly check-in experience, addressing any questions with professionalism and warmth.
• You handle guest requests and complaints with empathy, applying effective service recovery techniques to ensure satisfaction.
• You provide knowledgeable local recommendations on restaurants, transport, and sightseeing to enhance the guest experience.
• You manage the Property Management System (PMS), including updating room status, maintaining accurate guest profiles, and coordinating room readiness.
• You collaborate with Operations, Guest Experience, housekeeping, and maintenance teams to resolve issues and deliver seamless service.
• You contribute to creating a unique, memorable property experience while driving positive guest reviews and overall satisfaction.

Job Requirements

What you need to shoot for the stars:





• You hold a Bachelor’s degree in Tourism, Hospitality Management, or related field - or have equivalent professional experience
• You are fluent in English and Spanish, both written and spoken. An additional European language is a plus
• You bring at least 1-2 years of experience in hospitality operations, ideally in front-office roles and handling the day-to-day in a dynamic environment
• You have excellent organizational and multitasking skills and can adapt quickly to shifting priorities
• You’re confident when it comes to conflict resolution, especially when dealing with partners and guests
• You’re comfortable working with project management softwares & tools, and quick to learn new ones
• You are willing to work on a Mon-Sun rotating schedule, from 10am-7pm (one hour lunch break)

We're Designed To Stay Because

• Competitive Salary: Live comfortably in San Sebastián wirth a comp

📌 Hospitality Host in San Sebastián
🏢 Limehome
📍 San Sebastián