Lever, Inc. is seeking a CX Operations Manager based in Spain to own knowledge management, training, QA, and performance infrastructure for customer interactions.
Por favor, lea detenidamente la información de esta oferta de empleo para entender exactamente qué se espera de los posibles candidatos.
You will partner with BPO leadership and AI teams to drive improvements, design scalable processes, and ensure high CSAT and NPS scores across a fully remote environment. xghoner The role emphasizes ownership, cross-team coordination, and the ability to implement self-service and automation initiatives while maintaining strong empathy and
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Hay opciones de teletrabajo/trabajo desde casa disponibles para este puesto.
📌 Remote CX Operations Leader (España)
🏢 Lever
📍 España