Our partner is looking for a Business Manager - Product & Commercial based in Spain.
This role owns the product and commercial direction of a high-volume messaging and verification ecosystem across multiple international markets.
You will shape the strategy for SMS, RCS, WhatsApp Business, voice, and verification, balancing reliability, customer experience, speed, and cost.
Working at the intersection of Product, Engineering, partnerships, and operations, you will turn messaging infrastructure into a measurable business advantage.
You will manage strategic technology and communications partners while driving negotiations, performance, and supplier accountability. You will also bring commercial discipline to messaging economics, using data to guide decisions and influence senior stakeholders.
Own the messaging and verification product roadmap across multiple markets, balancing reliability, customer experience, cost efficiency, and speed to market while translating business needs into clear priorities.
Evaluate new messaging channels and capabilities based on market availability,



permitted use cases, technical feasibility, and measurable business value.
Lead the selection, evaluation, and ongoing management of messaging aggregators, CPaaS providers, and other strategic partners, maintaining supplier scorecards and holding vendors accountable for performance and commercial commitments.
Negotiate pricing, volume commitments, service levels, payment terms, and contractual protections in collaboration with vendors, Legal, and relevant internal stakeholders.
Own business outcomes related to delivery success, latency, verification completion, and overall messaging performance, using operational data to identify trends and improvement opportunities.
Establish reporting that connects provider performance with customer outcomes, lead escalations and incident response, and drive root-cause analysis and corrective actions when recurring issues arise.
Own messaging spend forecast

📌 Business Manager (La Mancha)
🏢 Jobgether
📍 La Mancha