07 oct
|
adpinternalcareers
|
España
07 oct
adpinternalcareers
España
Global Time Lead Consultant
Job Description
SUMMARY:
The primary focus of a Integral Time Lead Consultant is to utilize a combination of technical, organizational and client centric skill sets to implement Time and Workforce Management projects all while delivering an excellent client experience. This is a regional role and plays an important part in ensuring we deliver successful projects to meet our client’s business needs while also generating revenue to meet our financial targets for each fiscal year. The Implementation Consultant is the primary contact for our clients throughout the life cycle of the project. They will work with various stakeholders: Clients, Leadership, Project Managers, Client Services and Implementation.
Responsibilities:
Technical:
- Understanding the client’s business needs and requested changes.
- Analyzing the client’s existing systems and determining the technical design.
- Implementing new and existing configuration within ADPs best practices.
- Supporting the project/client throughout the life cycle of the project from analysis to project completion.
Organizational:
- Documenting technical details using blueprints and design documents.
- Communicating with client contacts and internal partners consistently throughout the project.
- Updating project tickets and the Project Manager consistently.
- Determining and maintaining project timelines and deliverables with multiple projects simultaneously.
Client Centric:
- Ensuring consistency in communication and support for client contacts.
- Striving for promotors from NPS Survey’s by delivering excellent customer service.
- Delivering on our promises and putting the client’s best interests as the priority.
- Treating internal partners as our clients through partnership.
COMPETENCIES
Education
- University level education is a plus but not required.
Knowledge, Experience, and Skills:
Required:
- Experience in the following products: Time and Attendance, Workforce Manager, Workforce Dimensi
📌 Global Time Lead Consultant (España)
🏢 adpinternalcareers
📍 España