Primary Objective of Position

The Field Service Engineer is responsible for performing planned maintenance activities, hardware and software upgrades (TSBs), providing backup first-line level one service, and assisting with installations and deinstallations.

Main Responsibilities
- Provide first-line service to customers (service interventions which may require less than 4 hours labor time).
- Schedule and perform planned/predictive maintenance (PM/PdM) activities.
- Schedule, perform and document hardware and software updates (TSBs).
- Assist with instrument installations and deinstallations.
- Success in this role is measured by customer satisfaction score (NPS), service KPI achievement, and economic growth and profitability per district.
- Travel within the service area.

The base pay for this position is N/A. In specific locations, the pay range may vary from the range posted.

Profile
- Bachelor's/Engineering degree in Medical, Electrical, Mechanical, Biology, or Biomedical Technology is preferred.




- Proven track record in a similar position supported by management and customer references.
- Successful engagement with customers, specifically laboratory staff.
- Technical expert for product line responsibility.
- Strong communication skills.
- Ability to identify and drive resolution of issues.
- Strong experience in the use of analytical tools and software.
- Good computer skills.
- Good English skills, both written and spoken.

JOB FAMILY: Field Services

DIVISION: CRLB Core Lab

LOCATION: Spain > Quintanavides : Remote

ADDITIONAL LOCATIONS: WORK SHIFT: Standard

TRAVEL: Yes, 15 % of the Time

MEDICAL SURVEILLANCE: Not Applicable

SIGNIFICANT WORK ACTIVITIES: Not Applicable

Abbott is about the power of health. For more than 135 years, Abbott has been helping people reach their potential — because better health allows people and communities to achieve more. With a diverse, general network serving customers in more than 160 countries, we create new solutions

📌 Field Service Engineer (Quintanavides)
🏢 Thornton Tomasetti
📍 Quintanavides