07 oct
|
BASE life science
|
Barcelona
07 oct
BASE life science
Barcelona
Drive meaningful impact across the life sciences industry.
As our next Vault CRM Configuration Specialist, you will contribute to solving meaningful challenges across the life sciences industry. We offer specialised management consulting services, working with top-tier life sciences companies as well as biotech startups — locally and globally. From strategy development to hands-on implementation, we support our clients were impact matters most.
About the role
As a Vault CRM Configuration Specialist, you will work closely with clients and colleagues to address complex challenges across the life sciences value chain. You will take ownership of your work and contribute to delivering solutions that create real, lasting impact.
Your responsibilities include:
• Configure and maintain Veeva Vault CRM environments for pharma clients, including objects, fields, page layouts, picklists, security profiles, and user roles.
• Handle incoming support tickets and change requests from triage and impact assessment through to implementation and closure.
• Plan and run Vault release readiness for each of the three annual general releases, including impact analysis, regression testing, and enabling new features where relevant.
• Configure and support core commercial capabilities such as call reporting, account and territory management, Approved Email, CLM, Engage, and sample management.
• Promote configuration between sandbox and production vaults using controlled deployment practices, with documentation that satisfies client change control and audit requirements.
• Support clients migrating from legacy Veeva CRM (Salesforce-based) to Vault CRM.
• Act as a trusted advisor to client business and IT stakeholders, recommending best-practice configuration and improvements to their CRM setup.
You bring:
• Hands-on CRM configuration experience, ideally with Vault CRM Administrator certification or equivalent.
• Solid understanding of the Vault platform, including object model,
📌 Vault CRM Configuration Specialist (Barcelona)
🏢 BASE life science
📍 Barcelona