MSX International supports leading automotive manufacturers worldwide in optimizing workshop and aftersales operations, increasing customer satisfaction, and improving the performance of service businesses. Operating in more than 80 countries, MSX is one of the leading partners in the automotive industry.Job DescriptionAs a Business Success Partner (m/f/d), you will support and develop workshops within our network. Using state-of-the-art AI-based platforms, as well as extensive market and vehicle data, you will help partners improve their performance, capacity utilization, and profitability in a sustainable way.Building and maintaining long-term customer relationships through regular on-site visitsAnalyzing sales and performance metrics and identifying improvement opportunitiesEnhancing quality, efficiency,



and profitability within workshop operationsProviding consulting and support in the parts and aftersales businessImplementing defined business and service standardsInitiating and supporting marketing and sales activitiesPlanning and executing actions aligned with market strategyPresenting business recommendations and sales initiativesCollaborating closely with workshops, dealerships, and other partnersUsing CRM systems for lead management, customer support, and sales forecastingMonitoring, analyzing, and reporting business performance resultsPresenting relevant sales and market dataGathering and analyzing market intelligence to identify new business opportunitiesQualificationsYou have experience in the automotive industry, for example as:Service AssistantParts and Accessories Service RepresentativeAutomotive Service or Diagnostic TechnicianBody and Vehicle BuilderWorkshop ManagerIn addition, you possess:Strong sales orientation and a passion for customer interactionExperience driving revenue growth and business developmentThe ability to advise, influence, and persuade others effectivelyExcellent presentation and communication skillsStrong digital literacy and ope

📌 Business Success Partner (Madrid)
🏢 Smartrecruiters
📍 Madrid