Job Description
Job Description and Tasks

Act as AHE Focal Point for spares orders towards Customer and NHI
Manage customer orders for spares and AGEs
Perform contract piloting and report contract status to CSM
Be in close contact with customers in order to anticipate needs and to satisfy contract commitments and end user expectations.
Coordinate with DPC CLM in NHI to ensure spares deliveries from PC
Coordinate with equipment suppliers to ensure spares deliveries
Coordinate with NH90 Spare Manager to monitor deliveries and optimize customer support
Coordinate with Material Support NH90 specialist to ensure parts deliveries
Improves customer satisfaction on Spares services.
Analyze and manage spare parts order book.
Ensure transversal coordination with different departments to fulfil customer needs
Issue and update of Provisioning Plan
Report generation to allow customer monitoring
Analysis of existing problems (misalignment of data, discrepancies, etc)
Control of warehouse activity to ensure readiness of material to be delivered.




Execute the Intervention/ Reception of spare parts with customer according to calendar and accomplish the budget forecast.

Competences

Customer Oriented
Team Management
Knowledge of Supply Chain
Knowledge of Business & Finance Management
Continuous Improvement methodologies
Capacity to welcome problems and put in place corrective actions.
Knowledge of aeronautics standards

Soft Skills

Ability to work in an international & multicultural environment
Ability to build working relationship across multiple disciplines
Autonomy and rigor to apply and follow standards
Capacity to anticipate risks and difficulties
Capacity to analyze, to propose solutions in a synthetic way
Good communication skills
Value creation oriented
Initiative and proactivity

Languages

Fluent in English & Spanish
French or German valuable

Profile

Degree/Master in Economics or Management
Customer Oriented & Material Support Experience

This job requires an awareness

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