What you’ll do…
- You're the first face our guests see, and you have your own way of treating them as individuals, making them feel welcome and their stay special - the Hox way.
- Deal with the coming and going of guests, making sure all bills are correct and contain no surprises.
- Work with all our teams to make sure we're always busy and help our Front Office Manager with any overbooking levels.
- Answer phones, sort out requests, give recommendations to the best show to see and the latest pop-up restaurant to try in the area - you're the one-stop-shop for our guests to turn to.
- Inspire our receptionists to create a memorable, effortless Hox experience for our guests – from when they arrive, over the course of their stay and until they get their bill and head off again.
- Keeping the team motivated and informed of day-to-day activities.

What we’re looking for…
- Individuals. You’re looking for a place where you can be you; no clones in suits here.
- Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night.




- You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience.
- You’re not precious. We leave our egos at the door and help get things done.
- You’re up for doing things differently and trying (almost) everything once.
- If we got stuck in a lift together, we’d have a good time and share a few laughs.
- You want to be part of a team that works hard, supports each other and has fun along the way.
- Previous hotel (or similar) experience, ideally having led/supervised a team.
- Must be fluent in Spanish and English, Catalan and additional languages will be highly valuable.
- Previous experience with Opera PMS is an advantage.

What's in it for you...
- Become part of a team that’s very passionate about creating great hospitality experiences.
- A competitive salary and plenty of opportunity for development.
- Food on us during your shift.
- Enjoy a free night at The Hoxton

📌 Reception Supervisor (Barcelona)
🏢 AccorHotel
📍 Barcelona