At Factorial we're looking for a new Junior Onboarding Specialist Small Accounts for the DACH Market to help us boost the company to the next level. Answer setup questions via chat/ticketing and email so clients can get answers fast without waiting for a meeting.
Team Handover: Keep the CRM updated with basic client notes so the whole process is registered and the rest of the team knows exactly how to support them after onboarding. Clear Communicator: You can explain simple setup steps clearly by text, short videos, or quick phone calls.
Fast Learner & Tech-Curious: You pick up software tools quickly and are excited to learn how AI and automation work in a real business environment.
Native/Proficient level of German is required. Fluent English (company language).
Perks of being part of Factorial * High growth, multicultural and friendly environment * Alan as private health insurance * Healthy life with Wellhub (Gyms, pools, outdoor classes)



* Save expenses with Cobee * Language classes * Breakfast in the office and organic fruit * Food discounts with Nora * Pet Friendly * Much more that we'll spill during the interview process About Factorial At Factorial, we're building the leading AI Business Management Software for companies of all sizes. Our platform centralizes key workflows across HR, Finance, Talent, Operations, and IT, freeing teams from manual processes so they can focus on what really matters: leading, growing, and taking care of their people. If you would like to learn more about our inclusive recruitment processes, you are welcome to indicate so optionally and we will share additional information with you.
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