Underwriting Operations Technician – Offline (German Speaking)
Madrid, Spain
Job Description
Chubb is looking for an Underwriter Operations Technician – Offline to support the end-to-end processing of offline business within the UWR Centre. This role helps ensure efficient operations, accurate data handling, and strong service delivery across underwriting support activities.
Key Responsibilities:
- Support offline underwriting operations and language-dependent branch activities.
- Enter data into underwriting and other business systems accurately and within SLA.
- Prepare policy documentation and underwriting files to meet quality and audit standards.
- Manage broker and internal queries, including credit control support and issue resolution.
- Support QA, reporting, and operational process improvements.
- Assist with system testing, user acceptance testing, and new business tools.
- Work closely with local teams, brokers, and the wider operations team to deliver excellent service.

Qualifications
- Strong analytical and communication skills.
- Fluent level in English, and German.



Any other european language (ideally Dutch, Italian, French or Spanish) would be highly valued.
- Some insurance experience, with a desire to grow your career in the industry.
- Good attention to detail and a strong customer service mindset.
- Ability to work independently and collaboratively in a fast-paced environment.
- A proactive, solution-oriented approach and willingness to learn new systems.
- Good commands using Ms Excel and AI tools.

What we offer in return:
- 32days of vacation a year
- 2 days working from home option + additional adaptable days
- Working from home allowance
- Entry time flexibility
- Private medical insurance
- Life and accident insurance
- Pension plan
- Stock purchase plan
- Employee assistance program
- Comprehensive Learning & Development offer

Our core values—Integrity, Client Focus, Respect, Excellence, and Teamwork—guide how we live and work. We are com

📌 Underwriting Operations Technician – Offline (Madrid)
🏢 Chubb European Group
📍 Madrid