About the Opportunity
At Driscoll’s, strong relationships are at the heart of everything we do. Not only with our customers and growers, but also behind the scenes. We are looking for an OTC Cash & Collection Specialist to join our Finance team and help ensure timely payments, effective dispute resolution, and excellent customer service. Are you detail-oriented, proactive, and confident communicating with both customers and internal stakeholders? Then we'd love to hear from you.
About the Role
As an OTC Cash & Collection Specialist, you will be responsible for managing a portfolio of customer accounts across the EMEA region. Working closely with Sales, Finance, and customers, you will ensure payments are applied correctly, overdue invoices are followed up, and disputes are resolved efficiently. This role combines financial accuracy with relationship management, making you a key contributor to both healthy cash flow and a positive customer experience.
Professional English is Required French/Spanish is a plus
Responsibilities
- Process daily bank statements for the EU and UK portfolios.
- Apply customer payments accurately and timely.
- Send account statements and payment reminders.
- Monitor and follow up on overdue invoices.
- Register and coordinate customer disputes and claims.
- Partner with Sales to resolve outstanding issues.
- Maintain customer contact regarding payments and account queries.
- Reconcile accounts receivable balances and clear outstanding items.
- Support month-end closing activities.
- Contribute to continuous improvement of Order-to-Cash processes.
What We Offer
At Driscoll’s, you'll join an international and collaborative organization where people are encouraged to take ownership, develop their skills, and make an impact. In return, we offer:
- A full-time position within an international EMEA environment.
- Opportunities for professional and personal growth.
- Collaboration with colleagues across multiple countries and cultures.
- A culture