Are you looking for an exciting opportunity in retail and customer service in Palma? A commercial company in Mallorca is currently looking for an enthusiastic Retail Assistant specializing in customer service and basic watch care to join their team at a dedicated service stand. If you enjoy interacting with people, have an eye for precision, and want to develop practical technical skills, this role in Palma could be the perfect match for you.
In this role, you will be the direct point of contact for clients visiting the stand. You will handle reception, detailed registration, and safe handover of watches and jewelry items submitted for repair. In addition to customer support, you will carry out basic technical service tasks directly on-site:
- Welcoming customers and registering watches and jewelry for specialized repair
- Performing straightforward technical interventions at the counter, such as changing watch batteries
- Adjusting metal bracelets, sizing straps, and carrying out minor maintenance tasks
- Handing repaired items back to clients and ensuring accurate record-keeping




- Providing clear, friendly, and helpful advice to every visitor

To succeed in this position, you should have a strong service orientation and an approachable demeanor:
- Essential experience or formal training in customer service and retail environments
- A careful, meticulous approach when handling valuable jewelry and timepieces
- Language skills are considered an asset to attend to diverse local and international clients in Palma
- Motivation to learn hands-on technical skills in watch maintenance

You will join a dynamic commercial setting with clear conditions and supportive on-the-job guidance:
- Comprehensive initial training in watch service provided directly by the company, so no prior watchmaking experience is required
- A temporary employment contract
- An intensive work schedule of 6 hours per day from Monday to Saturday, working in rotating morning or afternoon shifts
- A mo

📌 Retail Assistant (Palma)
🏢 Confidential employer
📍 Palma