Your role As Operations Manager, you will be responsible for the end-to-end operational performance of Dstny’s services, leading a team of engineers and driving continuous improvement across reliability, automation, and service delivery. This is a leadership role at the intersection of SRE, DevOps, and platform operations, requiring both strategic oversight and strong operational execution. Key responsibilities * Own the availability, performance, and reliability of all production services * Define and manage operational KPIs, SLAs, and SLOs, ensuring clear visibility of service health * Lead incident management processes, including escalation, coordination, and root cause analysis * Drive a culture of continuous improvement, ensuring issues are resolved permanently * Improve and scale deployment, release, and change management processes * Establish and maintain operational standards, runbooks, and documentation * Drive automation and standardisation to improve efficiency and reduce manual effort * Ensure security, access controls,



and compliance readiness * Collaborate with Engineering, Product, and Security teams to align operational priorities * Be part of the on-call rota for operational issues * Manage and optimise a 24/7 on-call model to ensure resilience and accountability Leadership & team responsibilities * Build, lead, and develop a high-performing team of Operations Engineers * Be accountable for the On Call rota of the whole Operations team * Set clear priorities, expectations, and performance standards * Coach and mentor team members on incident management and operational best practices * Foster a culture of ownership, accountability, and continuous improvement * Encourage knowledge sharing and cross-team collaboration What you bring Core experience * Proven experience leading Operations, SRE, or platform engineering teams * Strong track record managing cloud-native production environments * Deep understanding of incident management, monitoring, and ser

📌 Operations Manager (Galicia)
🏢 Destiny Group
📍 Galicia