About the Role We are looking for a German Speaking Customer Service Specialist to join an international team in Sofia, Bulgaria. In this role, you will support German-speaking customers with billing-related inquiries while delivering a professional and customer-focused experience. This is a great opportunity for someone with strong communication skills who would like to develop their career in an international environment. The position is initially on-site in Sofia , with the possibility for top performers to move to a hybrid work model after 4 months . Location: Sofia, Bulgaria Work Model: On-site (for top performers hybrid work model after 4 months) Working Schedule: Monday to Saturday - Rotating shifts between 09:00 and 21:00 Compensation & Benefits Base Salary: €1,636.14 gross/month × 14 salaries in a year Billing Skills Bonus: €102.25 gross Unlimited Sales Bonus: Top performers can earn more than €1,000/month €1,000 Signing Bonus ( €500 after training - €500 after 6 months) Relocation Support: 2 weeks of Airbnb accommodation,



Up to €255 reimbursement for flight ticket expenses , paid with the first salary Additional Benefits: Monthly meal vouchers, Private health insurance, Fully covered Multisport card What You'll Do Support German-speaking customers with questions related to invoices and billing. Deliver friendly, clear, and professional assistance to customers. Explain billing details and assist customers in resolving any related concerns. Ensure a positive customer experience through effective and professional communication. Collaborate with team members to provide smooth and efficient customer service. What We're Looking For Strong proficiency in German C1/C2 . B1/B2 level in English Customer-focused and solution-oriented approach. Ability to work in a structured and professional environment. Willingness to work on-site in Sofia. If you speak German and are looking for an international career opportunity in Sofia, Bulgaria , we'd love to hear from you. Sh

📌 German Market Customer Service Specialist | Based in Sofia |Relocation Package (Madrid)
🏢 WW Talents
📍 Madrid