Customer Care Advisor | Dutch-Speaking | Greece | FullRelocation Package (Madrid)

Customer Care Advisor | Dutch-Speaking | Greece | FullRelocation Package (Madrid)

07 oct
|
WW Talents
|
Madrid

07 oct

WW Talents

Madrid

We are looking for Dutch-Speaking Customer Support
Agents to join international teams in Athens and Thessaloniki .
Depending on the project, you may provide customer service,
after-sales support, technical assistance, claims support, or
support for business customers Working Location: Athens or
Thessaloniki, Greece Work Model: On-site Language: Dutch – C1/C2
level English: B2–C1, depending on the project Salary: €1,300
gross/month (paid over 14-months) + bonus (depending on the
project)+Full relocation package (4 weeks hotel
accommodation+airport pick up+flight ticket+real estate agency fee)
Working Schedule: Monday–Friday, with occasional weekend shifts
depending on the project Applicants must already have the legal
right to work in Greece. Visa sponsorship is not available for this
position Your Responsibilities Handle customer inquiries via phone,
email, and chat. Provide accurate and professional customer
support. Troubleshoot product, service, account, payment, or
technical issues. Assist with deliveries, repairs, replacements,
refunds, and claims.



Explain product and service information
clearly to customers. Manage customer interactions and case
information using CRM systems and internal tools. Escalate complex
issues when necessary and follow up until resolution. Maintain
accurate documentation and meet quality and performance targets.
Requirements Dutch proficiency at C1 level , both written and
spoken. English proficiency at B2–C1 level , depending on the
project. Strong communication and active listening skills. Good
problem-solving and multitasking abilities. Customer-focused and
solution-oriented approach. Comfortable working with computers, CRM
systems, and multiple digital tools. What We Offer €1,300–€1,500
gross monthly salary, depending on the project.
Performance/productivity bonuses on selected projects.
Transportation support on eligible projects. Comprehensive training
and onboarding. Professional development opportunities.
International and mult

📌 Customer Care Advisor | Dutch-Speaking | Greece | FullRelocation Package (Madrid)
🏢 WW Talents
📍 Madrid

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