Position Summary The Learning Management System (LMS) Specialist is responsible for the day-to-day administration, support, and continuous improvement of the organization's Learning Management System, with a strong emphasis on Workday Learning. This role ensures a seamless learning experience by managing learning programs, maintaining system integrity, supporting users, and providing reporting and analytics that enable organizational learning initiatives. The adecuado candidate is highly organized, customer-focused, technically proficient, and experienced in administering enterprise learning systems. * Administer and maintain the organization's Learning Management System (LMS), with hands‑on responsibility for Workday Learning. * Configure and manage courses, curricula, certifications, learning journeys, instructor‑led training, virtual classes, and online learning programs. * Coordinate course scheduling, enrollments, attendance tracking, completions, and learner communications. * Upload, test, publish, and maintain digital learning content while ensuring data accuracy and quality.



* Provide timely technical support to learners, instructors, and business partners by resolving LMS‑related issues and responding to user inquiries. * Generate and analyze LMS reports and dashboards to monitor compliance, learner engagement, and training effectiveness. * Perform routine audits to ensure learner records, assignments, and course completions are accurate and up to date. * Collaborate with Learning & Development, HR, HR Technology, and external learning vendors to support learning initiatives, system enhancements, and integrations. * Participate in testing, validation, and implementation of Workday updates, new functionality, and LMS enhancements. * Develop and maintain LMS documentation, operational procedures, and user guides to support governance and consistent system administration. * Identify opportunities to improve LMS functionality, processes, and the overall learner ex

📌 Learning Management System Specialist (Galicia)
🏢 Sonoco
📍 Galicia