Since 2015, papernest has been transforming the way people manage their contracts, making subscription, management, and switching simple through one smart, intuitive platform.

We have supported more than 2 million customers across France, Spain, and Italy. Along the way, we have continued to invest in new verticals, establishing papernest as a high-performing, innovative, and competitive scale-up in a fast-growing market.

With over 900 employees, we are strengthening our position as a European market leader.

In this role you will:
As the Head of papernest Energía, you will own the entire Energía customer portfolio: driving its growth, maximizing retention, and ensuring regulatory compliance. You will act as a fully autonomous owner of the scope within your first 6 months, taking charge of how every commercial decision impacts the portfolio in a highly cross-functional, hands-on position.

Your responsibilities:
You’ll take part in a wide variety of challenges, from strategic analysis to direct operational execution, leading the long-term success of our energy vertical.





Your role will include:
• Growing the portfolio: Tracking its performance, identifying growth levers, and activating them with the relevant teams.
• Reducing churn: Analyzing why customers leave, prioritizing 2 to 3 retention levers early on, and building measurable retention plans to hit key targets.
• Owning the regulatory scope: Mapping obligations and risks, leading the regulatory watch, ensuring the compliance of processes and contracts, and coordinating closely with the Legal team.
• Working cross-functionally: Connecting Sales, Operations, and leadership to ensure all commercial decisions account for their direct impact on the portfolio.
• Managing a direct report: Organizing their workload, developing their skills, and driving their professional growth.
• Executing with autonomy: Quickly mastering the business structure, KPIs, and churn dynamics to present a clear diagnosis to leadership w

📌 Head of papernest Energía (Barcelona)
🏢 papernest
📍 Barcelona