About the Role
We are looking for a customer‐focused and results‐driven professional to join our Account Management Team at Perk. As an Account Manager LongTail, you will play a key role in driving customer satisfaction, retention, growth, and margin across an existing portfolio of accounts.
In this role, you will manage a portfolio of long‐tail (LT) customers across the French market, helping clients maximise the value they receive from Perk while identifying opportunities to expand their business with us.
What You'll Do
- Own and manage a portfolio of long‐tail customers across the French market.
- Build strong relationships with key stakeholders and decision‐makers responsible for their company's travel program.
- Develop a deep understanding of your customers' businesses and proactively identify opportunities to improve their experience with Perk.
- Drive account growth by identifying and securing upsell, cross‐sell, and expansion opportunities.
- Become a trusted advisor and product expert, consistently meeting or exceeding quarterly growth targets.




- Leverage data and analytics to deliver impactful business reviews, reports, and presentations to stakeholders.
- Identify recurring customer challenges and proactively develop long‐term solutions.
- Act as a key liaison between customers and internal teams to ensure a seamless customer experience and successful product adoption.
- Effectively prioritise activities and manage your portfolio to maximise commercial impact.

What we're looking for
- Native or near‐native French proficiency (spoken and written) and fluent English.
- Previous experience in Account Management, Customer Success, or another customer‐facing commercial role.
- Strong communication, presentation, and relationship‐building skills.
- Ability to engage confidently with stakeholders across different levels of an organisation.
- Strong prioritisation, organisation, and time‐management skills.
- Commercial mindset with a proven ability to drive gro

📌 Account Manager Long Tail (Cataluña)
🏢 Travelperk
📍 Cataluña