07 oct
|
Markem-Imaje
|
Sardañola del Vallés
07 oct
Markem-Imaje
Sardañola del Vallés
Location: Remote, Valencia area The Role
As Field Service Engineer you will be a part of our technical service team in Spain (in your assigned area), providing technical support to our local customers.
You will have an opportunity to develop your professional career in a highly professional environment with innovative equipment.
What You Will Do
- Perform pre-installations, installations, and maintenance activities for our equipment.
- Deliver technical training both internally and externally as required.
- Complete service reports accurately, noting time confirmation, spare part usage, tasks performed, service product, fault/solution codes, installed base data maintenance (serial number, ink, counter value, functional location), reverse flow, billing block code, and billing request confirmation.
- Promote MI service solutions to maximize customer uptime and sales growth, maintaining a strong focus on customer satisfaction.
- Collaborate closely with the Sales team to build strong relationships and assist in achieving revenue targets.
- Travel to customer sites within your assigned area, with occasional national or international travel for training and meetings.
What You Need To Have
- Prior experience as a Field Service Engineer or Technical Service Engineer.
- Technical qualification or degree in Electrical, Electronics, Networking, or Mechanics.
- Strong interest in emerging tech and proactive continuous learning.
- Prior experience with software and a strong understanding of software logic is highly advantageous.
- Knowledge of Vision Cameras a plus.
- Ability to technically assess situations and issues, and proactively advise on solutions.
- Capable of prioritizing and managing multiple responsibilities effectively.
- Excellent interpersonal and communication skills.
- Fluency in Spanish and upper-intermediate level of English.
What We Offer
- Health Insurance.
- Life Insurance: life, accident and disability.
- Restaurant Vouchers
- Flex Salary: training, nursery school, with tax benefits for the employee
- Public Transport Aid
- Employee Assistance Program
- Flexiwork Policy: Up to two days working from home
- Growth Opportunities within international environment
- Recruitment Referral bonus
You’ll only be the right candidate if you are aligned to our values and culture:
- Collaborative entrepreneurial spirit
- Winning through customers
- High ethical standards, openness and trust
- Expectations for results
- Respect and value people
If you believe you match our values and have the experience we’re looking for, then apply! We can’t wait to hear from you. #SWE
📌 Technical Service Engineer - Valencia (Sardañola del Vallés)
🏢 Markem-Imaje
📍 Sardañola del Vallés